Frequently Asked Questions

Published rate sheets from other states show a heavy tow hook-up of about $450 plus $9.50 to $10 per mile, recovery with a heavy wrecker at about $350 to $850 per hour, a rotator at about $790 to $1,500 per hour, and storage at about $65 to $100 per day. Your written invoice estimate is the price.

Tunnels are routed case by case. Wikipedia lists the clearance at 16 feet, and hazmat loads traveling west on I-10 must use the Cochrane-Africatown USA Bridge instead. Tell dispatch your height and your load and we will plan the route.

The Jubilee Parkway runs about 7.5 miles across the top of Mobile Bay, with little room to work. We send a heavy duty tow truck, set up traffic control first, and tow the unit off the bridge to a safe spot before any repair. Tell dispatch your direction of travel and the nearest exit so we can come at it from the right side.

Your interstate or highway, direction, mile marker or exit, the unit type and weight class, whether it is loaded and with what, whether anything is hazmat, what is wrong, and who is paying.

Dispatch answers 24/7. After-hours work is billed as shown on your written invoice estimate.

Yes. Tell dispatch who is paying: driver, fleet, insurer or broker, and we set up the billing on the call.

Yes. We cover the Jubilee Parkway across Mobile Bay and I-10 through Spanish Fort, Daphne, Loxley and Robertsdale to the Florida line.

Anything in the heavy classes: tractor-trailers, box trucks, dump trucks, buses, RVs and equipment. Many county schedules draw the line at 26,000 pounds.

Yes. Class A motorhomes are heavy and fragile. We choose a lift or flatbed method that protects the frame and body.

Yes, with a lowboy or landoll. Tell us the machine, weight and where it is parked.

Give us the make, model and what is on board. We can often work from that, or from a door sticker.

Yes. Tell us the load and weight. If it can be split into tractor and trailer, we do that.

Yes. We hook the trailer behind a road tractor, or stage it for your relief tractor.

We can cage or supply air to the spring brakes so the rig can be moved safely.

Yes, with winch lines and the right wrecker. Soft shoulders after rain are common here.

Yes. We use heavy wreckers, air cushions and rotators as the scene requires.

Tell us what it is. Non-hazmat loads can be cleaned up or transferred. Hazmat needs the right responders first.

It varies. Tell dispatch whether the driver, fleet, insurer or broker is paying and we set up the invoice.

Yes. We coordinate with troopers and ALDOT on lane closures and traffic control.

Yes, on its chassis, with the right wrecker. Give us the weight if you know it.

Tell dispatch. The owner often has to approve repairs and may have rules for tows.

Yes. Tell us about any temperature or time limit.

Yes. Give us the destination and gate rules.

Yes. We choose a lift that protects the body, bags and front end.

Yes. Tell dispatch the district, the bus type and whether students are aboard.

They get off and stand behind the barrier before we hook up.

Yes. Tell dispatch the timing and we plan around it.

Yes. Tell us the tire size and position, and whether you have a spare.

Yes. We bring fuel to dry tanks and tell you the price on the call.

We switch to a tow. The same truck often handles it.

Yes. We aim to open it without damage.